itm8 integrates sustainability across its services and operations through a comprehensive ESG framework that covers environmental, social, and economic dimensions, along with governance and risk management.

Environmental Initiatives

itm8 actively reduces its carbon footprint by modernizing data centers and optimizing energy use, including transitioning to green electricity. Our Malmö office was recently relocated to a WELL-certified building with lower environmental impact. All company-leased vehicles must be electric, and electric or hybrid cars are prioritized for rentals.

Through Lifecycle Management and Circular IT services, we oversee the full lifecycle of IT devices—from procurement to reuse and recycling—minimizing waste and environmental impact. Cloud-based solutions further reduce the need for physical infrastructure and energy-intensive on-premises servers.

In 2025, itm8 committed to the SBTi framework as part of its overarching sustainability strategy. This commitment ensures that our climate goals are both ambitious and scientifically validated, guiding our efforts to reduce emissions across operations and our value chain. As part of this commitment, itm8 has set the following science-based targets (currently under SBTi review).

Social Responsibility itm8 promotes diversity and inclusion to ensure an equitable workplace. It also supports customers in complying with GDPR through services that ensure ethical and lawful data handling.

Economic Sustainability By helping businesses digitize and automate processes, itm8 drives efficiency and cost reduction. Flexible “as-a-service” models allow customers to scale IT resources as needed, avoiding unnecessary expenditures.

Governance and Risk Management Sustainability is embedded in itm8’s governance structure, including whistleblowing mechanisms and ESG-aligned risk management practices.

Looking Ahead itm8 is developing a strategic Decarbonization Plan with clear priorities, actionable steps, and realistic milestones to guide its transition to a low-carbon future. Additionally, itm8 is working on automated sustainability reporting for products and services purchased via its E-shop. CO₂ calculations are already available for select services, such as Virtual Server, with plans to expand coverage across the portfolio.

itm8 is firmly committed to ethical business conduct, guided by the principles of professionalism, fairness, and integrity. The company adheres to the UN Universal Declaration of Human Rights and maintains a zero-tolerance policy toward human rights violations, bribery, and corruption. These values are embedded in itm8’s Code of Conduct, which serves as the foundation for its ethical framework.

To support transparency and accountability, itm8 offers a whistleblower system accessible to both employees and external stakeholders. The company’s Anti-Corruption and Competition Policy outline expectations for staff, including rules on gifts, third-party interactions, and supplier relationships. Key measures include:

• A Gift and Hospitality Policy
• Mandatory anti-bribery training for employees
• Anti-bribery and other compliance-targeted clauses in itm8 standard agreements 

Supplier compliance is managed through a streamlined and resilient supply chain structure. While recognizing potential risks of Code of Conduct violations, itm8 considers these risks limited due to its reliance on suppliers primarily based in Denmark and Western Europe. The company actively monitors its supply chain and prioritizes partnerships with reputable, transparent vendors to ensure alignment with human rights standards.

In 2024, itm8 conducted its annual CO₂e assessment using the GHG Protocol, covering Scope 1 and Scope 2 emissions. Total site-based emissions were 1,600.29 tCO₂e, and market-based emissions were 1,340.76 tCO₂e. Due to improved data quality and methodology, 2024 is now the baseline year for future comparisons. itm8 plans to align with the Science Based Targets initiative (SBTi) and develop a long-term carbon reduction strategy.

To support this, itm8 uses the climate tool CEMAsys to track emissions across its operations. Data collection involved collaboration between global and local sustainability teams, using both consumption data (e.g. kWh, litres) and activity data (e.g. kilometers driven) to ensure accuracy.

itm8 is actively working to reduce its environmental footprint through several initiatives:

• Energy efficiency: Continuous monitoring of energy use in data centers and prioritization of green electricity across all sites.
• Transport: Minimizing travel and promoting carpooling and shared accommodations when travel is necessary.
• Waste management: Implementing structured systems in offices and kitchens to reduce waste.
• IT equipment: Investing in energy-efficient devices to lower consumption.
• Freight partnerships: Identifying and collaborating with logistics providers that demonstrate strong environmental responsibility.

Although itm8 is not subject to CSRD requirements in 2024–2025, the company has chosen to focus on building a robust emissions reduction strategy and improving ESG data quality. These efforts reflect itm8’s commitment to lowering its carbon footprint and driving sustainable business practices.

itm8 is committed to fostering a workplace culture rooted in diversity, equity, and inclusion. Every employee is entitled to equal opportunities, regardless of ethnicity, social background, religion, gender, sexual orientation, age, or disability. This principle is central to our values and actively upheld across the organization.

Our Code of Conduct outlines expectations for ethical behavior, respectful communication, and professional conduct. It explicitly prohibits all forms of harassment and discrimination and reinforces itm8’s stance on equal opportunity employment. These commitments are also reflected in the company’s Equal Opportunities Policy.

To ensure a safe and supportive work environment, itm8 maintains a Work Environment Handbook and appoints safety representatives who conduct regular office inspections, assess risks, and gather employee feedback. These activities are integrated into itm8’s ISO14001-certified management system, ensuring continuous improvement and accountability.

itm8 is proud to be a member of the United Nations Global Compact, affirming our commitment to responsible business practices and the Ten Principles covering human rights, labor, environment, and anti-corruption. This membership reflects our dedication to aligning our strategies and operations with globally recognized sustainability standards.

In practice, we collaborate with industry leaders to reduce our environmental impact—particularly through our partnership with DHL Express, our primary transport provider. Read more about their work to reduce the CO2 footprint here: https://www.dhl.com/se-sv/home/sustainability.html.

In 2024, most shipments from our Stockholm office to clients were delivered by truck via DHL. DHL’s sustainability efforts, including their transition to electric trucks through a partnership with Volvo Trucks, align closely with itm8’s climate goals. Read more here: https://www.dhl.com/global-en/delivered/innovation/volvo-electric-trucks.html.

We’re also committed to transparency. Our 2024 Emission Report from DHL is available upon request. This collaboration is one example of how we work with trusted partners to support low-emission logistics and contribute to a more sustainable future.

itm8 ensures high product quality through a structured management system featuring clear goals, KPIs, deviation tracking, complaint handling, and regular internal and external audits followed by management reviews.

All IT products - both those used internally and those sold or leased to customers - are managed through our affiliate, itm8 Finance AB, which oversees their full lifecycle. Our in-house IT team collects used equipment to either refurbish for reuse or recycle responsibly. Impressively, around 90% of the equipment is reused. itm8 Finance AB also provides detailed reports on reused products, including the CO₂ savings generated by extending the lifespan of IT assets.

The approximate amount of CO₂e (carbon dioxide equivalents) when transporting a standard laptop internationally varies by mode of transport and distance, but here's a rough estimate based on typical value chains:

Broken down by transport type:

• Air freight (common for electronics):

o   Emissions: approx. 500–600 g CO₂e per tonne-km

o   Example: A laptop (2 kg) flown 10,000 km (e.g. China → Sweden):

≈ 10 kg CO₂e

• Sea freight (more climate-friendly):

o   Emissions: approx. 10–40 g CO₂e per tonne-km

o   Same journey (10,000 km):

≈ 0.2-0.8 kg CO₂e